Acceptance of these conditions
The Buyer accepts these conditions of sale each time it submits an order. No change shall be made to these conditions without Rosahuile Company’s prior agreement.
Respecting the delivery time
Rosa Huile Company commits to respecting the delivery time provided at the time of taking the order. In general 5 days from the date of payment and confirmation by DHL Express. The delivery time shall be calculated according to the product’s final destination. Rosa huile commits to delivering the product to the address indicated on the order form. Prior to delivery, the product shall be inspected meticulously, and Rosa huile promises that the quality of the product shall be top-grade (certified by ECOCERT), delivered in appropriate packaging.
Price
The prices of the oils posted on the Rosahuile Company website are subject to change according to market fluctuations. Every order is delivered F.O.B Morocco (Free on Board Morocco). Bank charges and transport costs are the Buyer’s responsibility.
Payment
The Buyer shall pay for its order at the rate of 100% at the time of order the dilevery start 5 days after this date. All sample orders shall be paid in a single payment prior to delivery. Payments shall be made either by bank transfer or via Western Union money order to the account number indicated on the Pro Forma invoice that Rosa huile provides as confirmation of the Buyer’s order.
Production
The production time shall be a minimum of one week or more according to the volume of the order. Production shall commence upon receipt of the 60% down payment.
Product risks
Provided Rosa huile products are used before the indicated date of expiration (12 months for the culinary oil, and 24 months for the cosmetic oil), there is absolutely no risk to health. Rosa huile commits to providing proof that the product has been inspected and approved by the health authorities of the country concerned. If a problem should arise, the Buyer should go directly to the local health authorities. Rosa huile Export Company is free of all responsibility from the moment the product has been approved by the health authorities.
